Terms and Conditions
Last updated on 01/01/19
Introduction
You may access most areas of this website without ordering or registering your details with us. You must be over 16 years of age to use our service.
This website is owned and operated by CTEC Solutions LTD.
When you visit our website you are required to accept the terms and conditions listed below in return for receiving information about our company, services and any other business information supplied. By accessing any part of this website, you indicate you accept this notice. If you do not accept you must leave this website immediately.
CTEC Solutions LTD reserves the right to make changes to these terms and conditions at any time and it is your responsibility to check here for the valid terms and conditions.
Other than personally identifiable information, which is covered under the privacy policy, any material you transmit or post to this website will be considered non-confidential and non-proprietary. CTEC Solutions LTD will have no obligations with respect to such material. CTEC Solutions LTD and anyone we designate will be free to copy, disclose, distribute, incorporate and otherwise use that material and all data, images, sounds, text and other things embodied in it for any and all commercial or non-commercial purposes.
The terms of use of this site do not affect your statutory rights as a consumer.
While CTEC Solutions LTD tries to ensure information on this website is correct, we do not promise it is accurate or complete. CTEC Solutions LTD may make changes to the material on this website, or to the services and prices described in it, at any time without notice. The material on this website may be out of date and CTEC Solutions LTD makes no commitment to update that material.
You may not misuse the website (including by hacking).
CTEC Solutions LTD will fully co-operate with any law enforcement authorities or court order requests directing us to disclose the identity or location of anyone posting any material in breach of our terms of use or law.
The material on this website is provided without any conditions, warranties or any other terms. CTEC Solutions LTD provide you with this website on the basis that, to the maximum extent permitted by law, we exclude all representations, warranties, conditions and other terms (including any conditions implied by law which but for this legal notice might apply in relation to this website).
If your use of material on this website result in the need for servicing, repair or correction of equipment, software or data, you assume all associated costs.
"CTEC, CTEC Solutions, CTEC Solutions LTD, "We", "Us", or "Our" means:
CTEC Solutions LTD
Registered in England and Wales at:
50 Cherry Garden Avenue
Folkestone
Kent
VAT number: 277910668
Information supplied in our web pages has been prepared with care and is accurate to the best of our knowledge, this information being honest, decent and legal from the date of creation. You agree that information or material accessed or downloaded through our web pages for personal or private use is done so entirely at your own risk and that you accept responsibility for any damage to hardware or software or data loss even if we are aware of the possibilities of such damage.
Purpose
CTEC Solutions LTD
IT Consultancy and services
Disclaimers and Limitation of Liability
To the extent permitted by law, CTEC Solutions LTD provides this site and content on an "as-is" and "as available" basis. We make no representation or warranty of any kind, express or implied, regarding the content or availability of this site; or that it will be timely or error-free; that defects will be corrected; or that the site or server that makes it available are free of viruses or other harmful components. Access to this website may be suspended temporarily without notice.
Subject to the previous paragraph, neither CTEC Solutions LTD nor its directors, officers, agents, employees or contractors shall have any liability for any direct, indirect, special or consequential losses or damages (including without limitation, damages for loss of business or loss of profits), arising in contract, tort or otherwise from the use or inability to use this site.
Nothing in these terms shall exclude or limits liability for death or personal injury resulting from our negligence or that of our agents or employees.
Intellectual Property
All copyright, trade marks and other intellectual property rights in this site and its content (including without limitation the site design, text, graphics, logos, icons, images and all software, databases and source code connected with the site) are owned by or licensed to CTEC Solutions LTD or otherwise used by CTEC Solutions LTD as permitted by law.
You may download or print selections of this web site if only used for your personal information and not for reproduction. Except where stated, the text, graphics and information of the web site are the copyright of CTEC Solutions LTD. Copying and storage of this web site for permanent use or incorporation and reproduction whether for new media or paper use is strictly prohibited.
Any rights not expressly granted in these terms are reserved. The entire contents of ctecsolutions.com are copy protected with all rights reserved and remain our property.
Indemnity
You must indemnify and hold harmless CTEC Solutions LTD, its directors, officers, employees, agents, vendors, advertisers, partners and suppliers and keep them indemnified against all loss, actions, proceedings, costs, expenses (including legal fees), claims and damages arising from your access to and use of this site, any breach or violation of the terms of use of this site, or your violation of any law or your violation of the rights of any third party.
Availability
While CTEC Solutions LTD will try and ensure the website is available 24 hours a day, we will not be liable if the site is unavailable at any time or for any period. We will normally notify customers in advance of any service unavailability, however, this cannot be guaranteed and we reserve the right to alter or withdraw the service at any time. Access to this website may be suspended temporarily without notice.
Third Party sites
This site may contain links to other websites not under the control of CTEC Solutions LTD. CTEC Solutions LTD is not responsible for the practices, content or availability of such websites. We provide the links as a convenience only and any link does not imply endorsement of, sponsorship of, or affiliation with the linked site. If you decide to access linked third party websites, you do so at your own risk, and we will not be held responsible or liable for any loss or damages caused by use of or reliance on any contents, goods or services available on such websites.
You may provide a non-framed link to this site from any other business or service website but not in any way which gives the impression that we are associated with or have approved such other site, unless expressly agreed to by ourselves in writing.
Limitations of Use
The site is designed for persons located in the UK. We make no representation that any information, materials or functions included in this site are appropriate for use in any other jurisdiction.
You must be over 16 years of age to use our service. Also, you agree not to impersonate any other person or entity or to use a false name or a name you are not authorised to use. You are not allowed to register multiple memberships. Violation of this clause may result in termination of your membership.
By using this site, you warrant that any personal information provided is true, accurate, current and complete in all respects and that you will notify us immediately of any changes to your personal information by updating your member profile on the site or contacting us.
Members' passwords should be kept confidential at all times, and must not be shared or disclosed to anyone. You are responsible for all activities and orders that occur or are submitted through your membership. If you know or suspect that someone has knowledge of your password then you should contact us immediately.
You may not use the site for any unlawful or unauthorised purpose, including without limitation:
• Distributing any unlawful, libellous, abusive, threatening, harmful, obscene or otherwise objectionable material
• Transmitting material that constitutes a criminal offence, results in civil liability or otherwise breaches any laws, regulations or codes of practice
• Interfering with any other persons use or enjoyment of the site
• Damaging, disabling or impairing the operation of this site or attempting to gain unauthorised access to this site or to networks connected to it, through hacking, spoofing or other such similar means
Feedback and User Submissions
We do not solicit nor wish to receive any confidential or proprietary information from you. Nor do we wish to receive any creative materials, ideas or suggestions other than those we specifically request.
If you do send to us by email or otherwise, any communication or material, you represent and warrant that the information and material is original to you, and you will be deemed to have granted us a perpetual, world-wide, royalty-free license to use such communications or material in any way we see fit and we will be free to use any such material or information contained in communications you send for any purpose whatsoever.
Placing an order
CTEC Solutions LTD will make its best efforts to deal with third parties that are reputable, reliable and provide quality products and services. However CTEC Solutions LTD does not accept responsibility or liability for the quality or quantity of any goods served, delivered by or collected from any third parties. It is the responsibility of the customer to thoroughly check the supplied goods before agreeing to pay for any service/order.
It is the responsibility of the customer to ensure delivery address details are correct and detailed enough for the delivery driver to locate the address in adequate time. You must always provide a valid contact number and email when ordering online. Please provide additional delivery instructions in the relevant section on our checkout page. In the event that your address cannot be found, undelivered orders will be chargeable.
Please make sure the email address you provide is correct and your mailbox is in proper working order, as all correspondence regarding your order is sent to this address.
Users are prohibited from making false orders through our website. The use of cookies are used to monitor IP addresses as stated in our privacy policy in order to blacklist any computers which CTEC Solutions LTD suspects of being used to commit false delivery requests. CTEC Solutions LTD reserves the right to seek compensation through legal action for any losses incurred as the result of hoax delivery requests and will prosecute to the full extent of the law. CTEC Solutions LTD accepts no liability for damages or losses incurred by the use or inability to use this or any affiliated website.
Payment
Once your order has been accepted, this represents an agreement between you and CTEC Solutions LTD. Payment is made through a secure payment gateway.
All prices are inclusive of VAT and quoted in British (Sterling) Pounds.
Delivery charges are calculated per order and based on [delivery details here]. Any delivery charges will be displayed clearly in your order summary.
Prices are subject to change and all goods are subject to availability.
Cancellation
Orders for services can only be cancelled by providing no less than 20 working days written notice, which must be sent to the registered address or the business email and CTEC Solutions LTD reserves the right to accept cancellation before this date. In breach of these terms CTEC Solutions LTD, reserves the right to claim damages, and these will be to the full value of any contract plus expenses. By accepting into any contract for services or goods, you accept full responsibility for any cancellation and waive your rights to any dispute on these terms.
Termination
We reserve the right to decline a new registration, terminate your right to link to the site, remove you as a user of this site, and/or prevent any further use if you violate any of the terms of use. If we consider there to be a risk of liability or loss to our partners, or us we may take any action deemed necessary to prevent such a liability or loss from occurring.
If we terminate your right to link to the site you must cease linking to the site immediately. Any person who holds a suspended or terminated membership must not order from or re-join this site without our prior written consent. We reserve the right to assign or sub-contract any or all of our rights and obligations under these terms.
Please note we have the ability to trace your IP address, and if necessary, contact your ISP in the event of a suspected breach of these terms of use.
Enforceability
If any part of these terms of use is deemed unlawful, void or for any reason unenforceable, then that provision shall be deemed severable from these terms of use and shall not affect the validity and enforceability of any of the remaining provisions of these terms of use.
No waiver by us shall be construed as a waiver of any preceding or succeeding breach of any provision.
Complaints
For any complaints, you will need to provide them addressed to the Director of CTEC Solutions LTD, at the registered address or business email of such, clearly stating the nature of your complaint and what you expect as a result of the complaint. CTEC Solutions LTD will aim to address all complaints within 28 days of receipt of the complaint. You will need to provide your name, company details, role within the company, and all relevant contact details, inclusive of email and telephone number with any associated dialling codes.
Governing Law
This legal notice shall be governed by and construed in accordance with English law. Disputes arising in connection with this legal notice shall be subject to the exclusive jurisdiction of the English courts.
We recommend you print a copy of these terms of use for your future reference. A link is provided for you to do so.
If you have any questions regarding these terms of use or any aspect of our service please contact us.